Skip to primary navigation Skip to content Skip to footer

Privacy Policy

Privacy Statement

Fathom Five Adventures is committed to respecting your privacy. We recognize your need for reasonable control of personally identifiable information that you share with Fathom Five Adventures. Personally identifiable information is any information that is associated with your name. Fathom Five Adventures uses your information to better understand your needs, interests, and to provide you with better service. Our policy regarding the privacy of your information covers the five fair information principles:

Awareness

Fathom Five Adventures provides this Privacy Statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with Fathom Five Adventures.

Choice

Fathom Five Adventures will not sell, rent or lease your personally identifiable information to other companies. Fathom Five Adventures will not share your personal information with a third party company without your permission. Unless we have your permission or are required by law, we will only share the personal data you provide with other entities and/or business partners who are acting on Fathom Five Adventures behalf. Those entities and partners are bound to Fathom Five Adventures privacy policy contractually and through confidentiality agreements. Local country laws and policies are applied where they differ from those in the U.S.

Access & Accuracy

Fathom Five Adventures strives to keep your personally identifiable information accurate. We will provide you with access to your information upon request. Fathom Five Adventures is working to make it easier for you to review and change the information Fathom Five Adventures stores about you via online access. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your data.

Security

Fathom Five Adventures is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, Fathom Five Adventures has in place appropriate physical, managerial procedures that following the PCI compliance rules of Visa/MasterCard. All data regarding credit card information is encrypted and transferred to PayPal a subsidiary of Pay Pal for processing and future reference. Credit card numbers used to hold a reservation that are not processed at the time of booking are only used for processing payment and are not used for other purposes. These are purged from our systems once every 2 months.

Privacy Policy for FathomFiveDivers.com

Fathom Five Divers is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure its security. By visiting this website, you accept the practices outlined in this Privacy Policy.

Definitions

“Website” refers to fathomfivedivers.com and all content, tools, and services offered within.

I. Scope of This Privacy Policy

This Privacy Policy applies to Fathom Five Divers and any independent contractors who operate portions of this website on our behalf, insofar as their actions relate to this website. Third-party websites accessed through links from this website are not covered under this Privacy Policy but are subject to their own privacy policies.

II. Information We Collect

A. Information You Provide

To personalize your experience, respond to inquiries, or complete bookings, we may collect the following information:

  • Name
  • Contact information (e.g., address, phone number, email)
  • How you heard about us
  • Scuba certification details (if relevant to bookings)
  • Preferences for specific dive services or experiences

B. Information Collected Automatically

We automatically collect certain types of information each time you visit our website, which may include:

  • IP address
  • Browser type
  • Operating system
  • Date and time of access
  • Referring website
  • Device type used to access our website

C. Cookies

We use cookies to enhance user experience by storing certain information on your computer. Cookies help us understand how our website is used and which sections may need improvements. You can manage cookies through your browser settings, though some parts of the site may not function correctly without them.

D. Web Beacons (Action Tags)

We use action tags, also known as web beacons, in specific areas of our website. These small, invisible images help us gather usage data to enhance our services. When activated, they log information about users’ anonymous cookie IDs in an external system.

E. Third-Party Information Collection

Certain third-party services on our website (e.g., booking links, advertising) may use cookies or action tags to collect anonymous information. These are subject to the third parties’ privacy policies, not ours. You can manage third-party cookies through your browser settings or opt out at Network Advertising Initiative.

F. Children’s Privacy

We prioritize the protection of children’s privacy. We do not knowingly collect personal information from individuals under 16, except as required for certain diving certifications or training.

III. How We Use Collected Information

Our primary reasons for collecting information are to provide services, complete bookings, and enhance your online experience. We may also use your contact details to send updates about promotions, services, and policies if you opt in.

In specific cases, we may disclose information without prior consent if required by law or to protect Fathom Five Divers, its users, or the public.

We may also share anonymous, aggregated information (e.g., average website visits) with third parties for analytical or promotional purposes. This data does not include personally identifiable information.

V. Data Security

We employ security measures to protect your personal information from unauthorized access, including the use of secure servers and encryption where necessary.

V. Protecting Your Personal Information

To protect your data, you may choose to limit the personal information you share with us or adjust your browser settings to manage cookies. However, please note that certain features of our website may not function correctly without cookies enabled.

For general online privacy information, visit the Federal Trade Commission’s Privacy and Identity page.

VI. Access to Personal Information

You may contact us to inquire about personal information we may have on record. If you provided personal information via an online form, email us at info@fathomfivedivers.com to request details.

VII. Updating Your Information

If you need to update or correct any personal information, please contact us at info@fathomfivedivers.com.

VIII. Additional Information and Policy Violations

For further details about our privacy practices, or if you believe there has been a violation of this Privacy Policy, contact us at info@fathomfivedivers.com. We will make every reasonable effort to promptly address the issue.

IX. Privacy Policy Amendments

We may periodically update this Privacy Policy. Continued use of our website constitutes acceptance of any changes. We encourage you to review this policy periodically.

Accessibility Statement

FathomFiveDivers.com is committed to ensuring website accessibility for all users. We strive to meet the Web Content Accessibility Guidelines (WCAG) standards. Our site is designed to display correctly in current browsers, using compliant HTML/CSS to maintain usability across devices and browsers.

If you encounter any accessibility issues, please contact us at info@fathomfivedivers.com. Be sure to specify the URL or webpage where the issue occurred, and we will make all reasonable efforts to resolve your concerns.

Contact Us

For inquiries about our Privacy Policy, please email us at info@fathomfivedivers.com